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Terms & Conditions/About Pantri Trading

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Specialists in Mercedes-Benz and BMW car parts and accessories

Pantri Trading is a West Wales based automotive parts company which offers international shipping. We pride ourselves on our professional service, knowledge and attention to detail, and as such all our parts are supplied with a 30 day RTB guarantee.

Postage Information

Items purchased before 3pm and weighing less than 2 KG are generally despatched the same day by Royal Mail. Items over 2 KG and purchased before 3pm are generally sent by courier the next day. We accept no responsibility for goods delayed by the carrier.

Returns

New and used parts are guaranteed for 30 days providing they are fitted correctly and the vehicle has not been modified (i.e. turbocharged, nitrous etc) or used in such a way (i.e. motorsport etc) that would significantly reduce the parts life expectancy. We investigate all returns cases very thoroughly.

In the rare event a faulty or wrongly despatched part has been received by the buyer, we will issue a full refund including return postage, only after testing the returned part. We require the part to be returned within two weeks of you receiving it. If you wish to return a part for any other reason we will refund 80% of the original item value only (less original postage). In this case return postage will be paid by the buyer.

Privacy Policy

We do not store credit card details nor do we share customer details with any third parties.

Address

Pantri Trading
West Street Garage
Fishguard
Pembrokeshire
SA65 9NL
Wales
United Kingdom
sales@pantritrading.com